Delivery
We will only deliver an item once payment has been received in full.
Within the UK our fulfilment is carried out by our dispatch partner. They use Royal Mail second class post to deliver our products, to keep delivery costs down. It is not possible to provide a delivery date in advance, or to provide tracking information for domestic orders, although you will receive notification when your item has been dispatched. If you would like faster delivery, you can email merchandise@
Domestic Shipping Costs:
Our standard shipping rate is £4 - £6
For orders over £100, postage is free.
Orders are usually shipped daily between Monday and Friday. Orders are not dispatched over weekends or on UK bank holidays, and will be dispatched the following business day. From time to time we reserve the right to suspend sales on our webshop for maintenance. This will be clearly indicated.
We will notify you if something happens which is outside of our control or if we are notified of any delays by Royal Mail or our fulfilment partner.
Delivery of the products is understood to have taken place when they have been delivered to the address provided during the ordering process. We cannot take responsibility for items lost, damaged, or stolen if the customer is not at home to accept the delivery and it is left by the delivery service somewhere outside of the specified property.
Shipments that are returned or require rerouting due to incorrect addresses will be subject to additional charges for reshipment and/or re-labelling, or customers will be refunded. If an order does not arrive due to an incorrect address being provided by the customer, we cannot take responsibility for this, and we are not able to offer a replacement in these circumstances.
Shipping charges will not be refunded for late deliveries in the event the recipient is not available to receive the package when delivered.
The Customer becomes responsible for the products once delivery has taken place.